Support

We are here to help

Questions about an event, an invoice or the app? Pick whichever channel suits you. Real people answer, usually within a few hours on business days.

E-mail us

Best for invoices, subscriptions and anything that needs a screenshot.

support@eventor.app

Step-by-step articles for importing guests, QR codes, exports, billing and GDPR.

help.eventor.app →

The iOS and Android apps are for checking guests in. Events, imports and purchases happen in the web dashboard.

Response times

Monday to Friday, 9:00 to 18:00 Central European Time. During events we do our best to answer chat faster.

Billing & subscriptions

To cancel a subscription, request a VAT invoice or dispute a charge, e-mail us from the address on your account.